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DOS AND TABOOS AROUND THE WORLD
Availability: Available
Item #: 616043911595 -

    Particularly useful for poke players travelling to new arenas to play in high-stakes tournaments, this updated and expanded 3rd edition provides even more facts, tips, and cautionary tales--gleaned from the experiences of more than five hundred international business travelers--as well as: Information on protocol, customs, and etiquette; hand gestures and body language; tipping; American jargon; and the international communications crisis Up-to-date advice on dealing with the monumental...

    DOS AND TABOOS OF HOSTING INTERNATIONAL VISITORS
    Availability: Available
    Item #: 616043911601 -

      offers hosts an indispensable guide to everything from entertaining and business protocol to the role of interpreters and corporate gift giving. You’ll find: List of tips by country on specific aspects of hosting and other valuable resources and references Guidance for doing business with special groups, such as the British and Japanese What foreign guests find peculiar about American dining, social drinking, and office protocol 236 pages, paperbound, May 2004.

      DOS AND TABOOS OF INTERNATIONAL TRADE
      Availability: Available
      Item #: 616043911618 -

        This fully revised and updated edition of the ultimate practical export guide shows how businesses of any size can cash in on these great new opportunities. Internationally recognized trade expert Roger E. Axtell provides all the information you need to start, develop, and sustain a thriving export business, including the ins and outs of international distribution, pricing, language barriers, customs, and protocols. Under Axtell’s guidance, you will learn how to: Take advantage of...

        DREAM JOB
        Price: $29.95
        Availability: Available
        Item #: 616043912080 -

          The third edition of the top selling text on sports media and marketing, adopted by over 150 colleges and professional sports organizations. Chapters include the responsibilities of a professional sports PR or college SID, media writing, sports photography, broadcast interviewing, press conferences, statistics, creating new sporting events, promotion and marketing, crisis management and creating a web page. 450 pgs, paperback, 2001

          DUMMY UP & DEAL
          Price: $18.95
          Availability: Available
          Item #: 9780874176223 -

            H. Lee Barnes, who teaches English at the Community College of Southern Nevada in Las Vegas, has written a most entertaining, intriguing book on the ups and downs and colorful side of casino dealing (in this case the game is blackjack). Subtitled Inside the Culture of Casino Dealing, it should be read by anyone planning to train for a career in dealing and by anyone who wonders about the stresses of the job, the funny side of casino life, and the oddball nature of the players themselves....

            DUMMY UP AND DEAL
            Price: $3.95
            Availability: Available
            Item #: 616043911755 -

              Dealers in Las Vegas have their own special language in the casino and in the dealer's room. A must for anyone planning to deal. Written in 1980, it is geared to the newcomer or break-in dealer. Lots of inside stuff, including 'survival techniques.' 123 pages, paperbound. 1980.

              ENTERTAINMENT INDUSTRY ECONOMICS: FINANCIAL ANALYSIS
              Availability: Available
              Item #: 718 -

                The entertainment and media industries, already important sectors of the U.S. economy, continue to grow rapidly in other countries around the world. This ninth edition of Entertainment Industry Economics continues to be the definitive source on the economics of film, music, television, advertising, broadcasting, cable, casino and online wagering, publishing, performing arts and culture, toys and games, sports, and theme parks. It synthesizes a vast amount of data to provide a clear,...

                EVERYTHING YOU WANTED TO KNOW ABOUT LAS VEGAS DEALERS
                Availability: Available
                Item #: 616043911762 -

                  Saccavino’s book gives the quick and easy lowdown on becoming a dealer in Las Vegas. Starting off by asking if you want to become a dealer, he then answers the most commonly-asked questions: How much does it cost; how long before you get a job; which casinos hire break-ins; which are the best (and worst) places to start. A third chapter breaks down the income for typical dealers in small, medium and top casinos. He devotes a portion of the book to dealers from other cities and what they...

                  FEDERAL GAMBLING LAW
                  Price: $85.00
                  Availability: Available
                  Item #: 616043911847 -

                    The author covers a wide range of wagering situations, from horses to casino, legal to illegal. Includes tax issues, IRS reporting issues, foreign and in-flight gaming, lottery and much more for anyone who needs immediate answers. 359 pgs, hardcover, 1998

                    FRAUD INVESTIGATION
                    Price: $39.95
                    Availability: Available
                    Item #: 616043911540 -

                      The book is based on a syllabus of specialized courses presented as an elective in the police science curriculum in several California colleges. It centers on tricks and devices, embezzlement, forgery and related offenses, insurance, consumer, real estate, investment/corporate and medical frauds. Explains the duties of various law enforcement departments. Illustrated, indexed. 336 pages, hardbound, 1974.

                      GAMBLING AND SERVICE
                      Price: $80.00
                      Availability: Available
                      Item #: 827 -

                        This book covers the complete range of topic for anyone involved in building and serving a profitable customer base. Starting with the negatives (Why Service Sucks), Browne quickly moves to topics about how to cover the elements (with examples of successful models), from building a program to hiring and recruiting, setting standards, training, measuring, rewarding and recognition. Also covers internal service, marketing, promotions, and sales, with examples of good and bad service. 325 Pgs....

                        GAMING REGULATION AND GAMING LAW IN NEVADA
                        Availability: Available
                        Item #: 9781564753991 -

                          This is a memoir constructed from interviews with Guy Farmer for the University of Nevada Oral History Program. Farmer served as press spokesman for the gaming control agencies and as liaison officer with state and national media. This then is a recollection of vital memories of Nevada's unique gaming control system, which eventually became the model for other states. 128 pgs, paperback, 2008

                          GAMING REGULATION IN NEVADA
                          Availability: Available
                          Item #: 616043911861 -

                            This is a memoir prepared by the UNR Oral History Program. It features Guy Farmer, publicist, remembering the second governorship of Grant Sawyer and how it dealt with, impacted, and witnessed the gaming industry. 54 pgs, paperback, 2006

                            HITTING THE JACKPOT
                            Price: $14.00
                            Availability: Available
                            Item #: 9780802141712 -

                              The true story of how the Mashantucket Pequots of Connecticut became the richest Indian tribe in history. The result of a three-year investigation, Fromson uncovers a tale of legal maneuverings, back-room political dealings, and ethnic reinvention. He details the process by which today's Pequots gained tribal recognition; hired top lawyers to claim thousands of acres of land; exploited a state law meant for church yard sales to gain the right to open Foxwoods, now a $1.2 billion-a-year...

                              HOTEL AND MOTEL MANAGEMENT
                              Availability: Available
                              Item #: 978013099089 -

                                Offers job seekers essential information about a variety of careers within the hotel and motel management field and includes training and education requirements, salary statistics, and professional and Internet resources. Chapters focus on an overview of the field, education and training, searching for a job, the 'front' of the house and 'the back' of the house. 152 pgs, paperback, 2004

                                HOW TO BECOME A CASINO COCKTAIL WAITRESS
                                Availability: Available
                                Item #: 616043911991 -

                                  Serving cocktails in a casino is an art and a skill. The job requires knowledge of drinks and mixes, the ability to deal with the public, the bartender, the bar-back, and the management. It’s a specialty job because the server must be able to walk the floor, be aware of when drinks are requested, take the orders properly, and serve them in a timely manner. All the information needed to qualify is in this book. (The work is hard but the rewards (tips) are well worth it). Includes recipes...

                                  HOW TO DEAL WITH DIFFICULT CUSTOMERS
                                  Availability: Available
                                  Item #: 9780470045473 -

                                    This book is designed to help anyone deal with difficult customers, who make up about 10% of your clients. While it is easy to make the choice to avoid these customers and concentrate on your more likeable customers, 10% adds up to a lot of business. Once you earn the trust of these tough cookies, they become loyal repeat customers who refer people to your business. 192 Pgs. 2006 hardcover

                                    INDIAN GAMING BY DALE MASON
                                    Availability: Available
                                    Item #: 9780806132600 -

                                      The author examines Indian gaming from several different perspectives including how tribes act as political entities (and interest groups) but still maintain the right to self-govern, what the role of the U.S. Attorneys discretionary authority on Indian lands is, the role of tribal attorneys in Indian politics, the importance of gaming on Indian lands and the background behind tribal-state conflict. Focus is on tribes in New Mexico and Oklahoma but information crosses borders. 330 pgs,...

                                      INTERNAL THEFT BOOKLET
                                      Price: $10.95
                                      Availability: Available
                                      Item #: 2804 -

                                        Subtitled "200+ Red Flags & Early Warning Signs That Indicate Casino & Hotel Employee Theft". The only way for companies to prevent employee theft is with good internal controls. 29 Pgs. 2011

                                        INTERNAL THEFT: THE ENEMY IN PLAIN SIGHT
                                        Availability: Available
                                        Item #: 616043911809 -

                                          Casino operators have two kinds of thieves to worry aboutplayers who steal by cheating and employees who steal by cheating. This training manual for surveillance employees begins with a profile of the workplace, defines misconduct, identifies internal controls and types of employee fraud and then proceeds to cover all areas of the casino floor from the pit to the mailroom, the wait staff to the dealers, the sports book to the executive offices. Covers detection and prevention. 80 pgs,...

                                          INTERNET GAMING LAW
                                          Price: $358.00
                                          Availability: Available
                                          Item #: 616043911878 -

                                            An essential resource for legal professionals and business executives in the field of gaming law, authored by two of the most prominent experts in the field. This valuable book covers a multitude of new challenges to government and regulatory agencies that deal with gambling legislation, including: federal legislation on Internet gambling; U.S. laws that apply to advertising for online gaming services; use and abuse of certain bank instruments for Internet gambling; laws on phone wagers via...

                                            INTRODUCTION TO CASINO MANAGEMENT
                                            Availability: Available
                                            Item #: 9780981739915 -

                                              As gaming expands across the globe, there is a growing need for clear guidance through the confusing world of casino operations. "Introduction to Casino Management" carefully explains gaming operations to those with little or no knowledge of the business. Written by experts with over 60 years of combined industry experience, this text provides in-depth coverage of key operating issues and practices. Both students and gaming professionals alike will appreciate this comprehensive guide...

                                              MARKETING FOR HOSPITALITY & TOURISM
                                              Availability: Available
                                              Item #: 9780132784023 -

                                                This second edition is aimed at anyone planning to enter the gaming industry, hotel management, or restaurant/dining field. Designed for the person taking a basic course in hospitality marketing, it offers the basic foundations of marketing theory. Covers consumer behavior; target marketing; research; data-based marketing; growth strategies; positioning. 440 pgs, hardcover, 1997

                                                MARKETING TO HISPANICS
                                                Price: $23.00
                                                Availability: Available
                                                Item #: 9781419502781 -

                                                  Multicultural market strategist Soto shows how targeting the Hispanic market needs to be a well-designed, integrated strategy that considers the companys operating context and connects with its corporate goals. This guide covers every aspect of preparing for entry into the Hispanic market, assessing the macro environment and industry trends, defining and understanding the competitive set, identifying and overcoming challenges within your company, and developing and implementing a strategy for...

                                                  NEVADA GAMING LAW: 3RD ED
                                                  Price: $150.00
                                                  Availability: Available
                                                  Item #: 616043911885 -

                                                    The noted law firm uses this book to explain and review Nevada gaming law including: An Overview of all Regulatory Agencies, individual licensing and all its implications and requirements. Also: Corporations, Partnerships and Trusts, Private Corporations, Publicly-Traded Corporations, Partnerships, General Partnerships, Limited Partnerships, Limited Liability Companies, Trusts and Estate Planning. Also: Gaming Employees, Officers and Directors, Key Gaming Employees, Independent Agents, Labor...

                                                    NICK GULLOS GUIDE: OPERATING A PROFESSIONAL POKER ROOM
                                                    Availability: Available
                                                    Item #: 616043912004 -

                                                      In the casino business since graduating from Loyola University Law School, Gullo began his formal experience in the casino business in 1965, working his way up from a shill to the owner and president of a casino. In 35 chapters, he covers all aspects of running a poker room, including general procedures, the shuffle and cut, wagering rules, employee rules, the rake, fills, running chips, brushing, blinds (specifically how to handle missed blinds), general button procedures, and kill pots....

                                                      OFFICIAL CASINO PARTY MANUAL
                                                      Availability: Available
                                                      Item #: 616043912158 -

                                                        This manual is the perfect survival kit, instructional source for those who want to organize and promote a fund-raiser for a charitable organization or for special events or theme parties in a non-gaming area of the country. It contains 44 sections including how to obtain equipment; finding dealers; supervisor duties; marketing; casino pit and table arrangement; table assembly and set up; dealer duties. 56 pages, paperbound, 1991.

                                                        OFFICIAL RULES, REGULATIONS & PROCEDURES FOR POKER
                                                        Availability: Available
                                                        Item #: 9781450701686 -

                                                          If you play poker in various casinos, you know that each one seems to have unique rules and procedures. This book tries to create a standardized set of rules for the benefit of the house and the player. Divided into 17 chapters, it covers general rules, dealing procedure, ranking of suits, betting terms, button procedures, stud-type games, draw-games, kill games, Chinese poker. 74 Pgs. 1998

                                                          OVER THE TOP
                                                          Price: $15.00
                                                          Availability: Available
                                                          Item #: 9781403391360 -

                                                            In classical literature, Sisyphus, a minor league trickster who played around a little too much in the big leagues, got his just desserts by eternally having to push rocks uphill only to watch them fall back down again. Can we achieve another result, or are we condemned to never achieving our goals? This book examines the Sisyphus dilemma as a metaphor for modern organizational life, and suggests ways of coping with our duties, acquiring contentment, and achieving resultsseeing the rock go...

                                                            POKER: PROFESSIONAL CARD DEALER TRAINING MANUAL: DVD
                                                            Availability: Available
                                                            Item #: 94922706775 -

                                                              A self-paced, at-home dealer training DVD designed to prepare you for a career in casino dealing. Comes with a manual and instructions on how to get the most out of the course, general dealer and casino procedures, how to play the game itself and a glossary. Includes the mechanics of handling, cutting, holding and pitching cards, dealing the game, opening a table, and tricks of the trade. The course was designed by top industry experts and is taught by professional dealers with years of...

                                                              POKING SURVEILLANCE IN THE EYE: DVD
                                                              Availability: Available
                                                              Item #: 616043910710 -

                                                                In a seminar, the author provided serious blackjack students with tips and information about avoiding unwanted attention from the people who police the casino's blackjack game. This video is an 82-minute excerpt of that seminar produced to reach both the beginning and the skilled card counter who needs to know how to go unnoticed in order to avoid being barred. 2007

                                                                PRINCIPLES OF CASINO MARKETING
                                                                Availability: Available
                                                                Item #: 9780981739908 -

                                                                  Thirteen chapters of original casino marketing material cover: Introduction to Casino Marketing Topics, Introduction to Casino Promotion: Premium & General Market Tactics, Introduction to Slot Clubs, Introduction to Database Marketing, Match-Play Offers, Promotional Chips, & Vouchers, Dead Chip Programs, Discounting Player Losses, Structuring a Discount Program, Assessing Deal-Making Policies & Practices, Casino Hosting & Credit Procedures, Repeater Market Promotions,...

                                                                  PROFESSIONAL SHORT CHANGE ARTIST METHODS & SCAMS
                                                                  Availability: Available
                                                                  Item #: 616043912233 -

                                                                    This is a DVD that acts as a training manual for cashiers and other employees who handle money. It includes a Power Point presentation that shows how short change artists work alone or in league with the other side of the cashier window. Includes methods, techniques and scams.

                                                                    RACE AND SPORTS HANDBOOK 2ND EDITION
                                                                    Availability: Available
                                                                    Item #: 9780470301753 -

                                                                      UNLV graduate Helmbold spent 16 years in the gaming industry and has compiled a handbook for people who want to work in the casino's race and sports book or for those who want to know exactly how these departments put up their numbers/odds/payoffs, etc. Starting with racing and wagering on thoroughbreds, he moves to quarter horses, harness and greyhounds before crossing over to basketball, football, baseball and hockey. One part is devoted to the futures, to back of the house operations,...

                                                                      RAVING CASINO HANDBOOK SERIES (5 BOOK SET)
                                                                      Availability: Available
                                                                      Item #: 616043912011 -

                                                                        A series of handbooks on the subjects of leadership, service, hosting, and player development, this work was compiled from articles written by Raving Consultants two senior strategists. Designed to provoke strategic thought around the areas of casino management and leadership. Focus is uniquely on the customer. Compilation, paperback, 2006

                                                                        RESORTING TO CASINOS
                                                                        Price: $45.00
                                                                        Availability: Available
                                                                        Item #: 9791578067908 -

                                                                          This book explores the effects that the dramatic growth of the Mississippi casino resorts industry have had on the politics, culture and people of Mississippi. Gives insight into the ongoing debate as to how well the casino industry and Mississippi fit together. Political scientists, economic developers, sociologists, and policy analysts provide essays on such topics as the casino workplace, casinos and crime, the historical and cultural influences of casinos, and the economic ramifications....