Subtitled 'The Art of Managing Casino Games', this book reveals how casinos approach the games and the players in their pit. A casino consultant and former casino manager, Zender believes management is an art and argues against excessive concern about card counters and shuffle trackers, believing the casino manager is better off if he concentrates on increasing profits. He also believes controlled dice rollers are no threat, addresses player tracking systems, the 6-5 blackjack payout, marketing to Asian customers, and the science of turning around a distressed casino. 313 Pgs. 2008